Tag Archives: Next Steps Accommodation Fund

Moving away from traditional models of homeless accommodation

In our latest look at how members are using Next Steps Accommodation grants, Homes for Cathy caught up with Charlotte Murray, Co-Director of Care, Health & Wellbeing at South Yorkshire Housing Association, who shared how the funding is helping replace traditional models of homeless accommodation in South Yorkshire with dispersed properties, supporting people living with multiple, complex issues to overcome their challenges.

How does SYHA work to eliminate homelessness in your local area?

At South Yorkshire Housing Association, we believe a high quality, safe and stable home is the foundation for everyone to settle, live well and realise their potential.  We work with homeless people to understand their needs and issues, co-producing services which seek to address the root causes of homelessness, and providing essential services such as hostels.

We’re particularly proud of our Housing First programmes, especially our most established programme in Rotherham.  In partnership with Target Housing and Rotherham Borough Council, we’re providing homes and support for 30 previously homeless people across the borough.  In 2020, through funding from Homeless Link, we employed our first Trauma Informed Counsellor. Through co-design with Housing First customers, we identified an urgent, unmet need for bespoke psychological support which recognised the complexity of their lives and mental health conditions. The model is already proving highly successful and we’re training staff across other services in delivering trauma-informed approaches.

Of course, Housing First is just one part of how SYHA is working to eliminate homelessness; other services we deliver include high-quality social housing and hostel provision. Across the Sheffield City Region, we work collaboratively with cross-sector partners – from specialist charities to statutory services including local authorities, the NHS and police – to ensure a proactive, coordinated response to homelessness, which maximises our collective resources and expertise.

An issue we’re discussing a lot at SYHA is dispersed accommodation. Traditional models of placing homeless people with multiple, complex issues together in one building have simply not proved effective – it tends to increase, not decrease, the challenges homeless people are seeking to overcome, such as conflict, violence, and substance misuse. Finding cost-effective and scalable solutions to replace the model is one of my top priorities.

Being a Homes for Cathy member is important to SYHA. Having a forum to discuss ideas around homelessness openly with other housing associations helps ensure we’re taking on board latest practice and evidence. Equally, we can share what we’re doing with others, which often sparks further conversations and sharing of our approaches.
     
Could you explain about the background to your NSAP bid?

Following the Government’s ‘Everyone In’ campaign, in 2018 Crisis published the Everyone In: a plan to end homelessness report.  In the report, Crisis lobbied Government for funds to support dispersed supported housing models including Housing First – something, given our own Housing First programme and interest in dispersed housing, we were delighted to see.

When the report was first published, a key goal for SYHA was to work with local authorities across Sheffield City Region to roll out the Housing First model further.  We sent the report to our contacts at each local authority and arranged meetings with them to discuss their appetite for working in partnership with SYHA to help deliver some of the recommendations from Everyone In. 

The Government then launched the Next Steps Accommodation Programme. Although we welcomed it, and the much-needed capital and revenue funding it potentially provided, it was disappointing that the timeframes restricted our ability to deliver any capital projects. Additionally, some of the restrictions in the fund didn’t support models with high fidelity to evidence-based Housing First principles.

By that point, there was growing need and momentum across Sheffield City Region, and we’d built good relationships with the local authorities. Collectively, there was real interest in trying to use the fund to provide the best supported housing solution possible. SYHA therefore decided to join forces with a number of local authorities to support their bids for the first year of the programme. 

Charlotte Murray

What were the outcomes of your Next Steps bids?

We’re now working with four local authorities: Chesterfield, Rotherham, Doncaster and Barnsley. Due to the limitations of the year one funding round, we kept the scale small, but we know from our Housing First work in Rotherham that these partnerships often grow.

In partnership with Chesterfield Borough Council (CBC), we’re providing Housing First to seven people across the Borough.  The service started in October 2020 and will run initially for 12 months.  CBC provides the homes and SYHA provides the support element of the service. In January 2021, CBC confirmed it would like to extend the service and work with an additional seven customers. This has been part-funded through the Next Steps Accommodation Programme and there are aspirations for the service to continue long-term.

Rotherham Metropolitan Borough Council (RMBC) has been successful with its bid to the Next Steps Accommodation Programme to provide interim accommodation and support for customers identified as having a low-level mental health diagnosis and who have been displaced as a result of Covid-19.  SYHA will work in partnership with RMBC to deliver ‘Clara Place’, a new homelessness service which will provide a home and support for ten customers.  The service started in November 2020 and will run initially for six months.

Through Next Steps Accommodation funding, our Housing First service in Rotherham, delivered by SYHA and Target Housing for the last three years, has now increased from 25 to 30 customers.

SYHA has an agreement in place with Doncaster Metropolitan Borough Council (DMBC) to provide 5-10 properties for Housing First, with the Doncaster Complex Lives team delivering the support.

Finally, we’re also in early talks with Barnsley Metropolitan Borough Council about the feasibility of establishing a Housing First service for 10-12 customers across the borough from April 2021.  

What services will the funding deliver?

From SYHA’s perspective, the funding will support a mix of dispersed supported housing, small block housing, and move on accommodation. Working creatively, wherever possible we’ll adhere to the principles of ‘High Housing First Fidelity’, including providing a home for life where we don’t have capital restrictions or can swap properties in and out; providing good choice for customers when selecting a property; and a low ratio of customers to key workers for support.

For future years of the Next Steps Accommodation Programme, we’re seeking to work in partnership with local authorities to bid for capital funding to ensure we can increase the supply of good quality 1- and 2-bedroom homes across Sheffield City Region in the most popular areas.

What are the main challenges of delivering this type of service?

The Next Steps Accommodation Programme has several limitations, such as a maximum stay of two years, rather than a home for life, limited property choice and limited length of revenue funding, making these projects short-term.  We would like to see revised guidance which addresses these issues, and which also helps to ensure the right support is provided to customers, including taking a strength based and trauma informed approach including providing staff and customers with access to a trained counsellor. In future, we would hope to encourage good links with other agencies and providers to ensure holistic support for customers, for example helping them to register with a GP and foodbank, as well as making sure the tenancy is sustainable by providing debt support, furniture packages, and money to start up a home including connected energy services within the property. 

We believe there needs to be a requirement for providers of services to co-produce services with customers affected by homelessness, and the people and organisations which support them.  We would also like to see an end to evictions of customers affected by homelessness.

What were the key learnings around putting together the bids?

Although the timeframes meant the process felt rushed, the Next Steps Accommodation Programme was great in enabling us to collaborate with local authorities to solve a shared problem.

We’d like to provide more homes through the fund, so we’re hoping that the next round will provide longer lead-times that our development team can meet. Finding land is difficult and purchasing secondhand properties has limitations due to supply and the need for future retrofitting to meet the green agenda and EPC standards.

Longer lead times are also critical to ensure good supply of 1- and 2- bedroom dispersed properties, so we can meet demand and offer choice to customers. We’re hoping that there’ll be clear guidance about whether properties can be swapped in and out should a tenant want to stay.

What positives did you take from the process?

The overwhelming positive has been the shift away from shared accommodation and clustered, high-density accommodation for people affected by homelessness, which mirrors SYHA’s own strategic direction. The emphasis on dispersed supported housing has opened up conversations with local authorities for us and we’ve built new, growing partnerships.

Although the Next Steps Accommodation Programme falls short of some of the recommendations in the Crisis report, ‘Everyone In’, and hasn’t yet enabled us to work in partnership with local authorities to deliver high-fidelity Housing First programmes at scale across Sheffield City Region, it is certainly moving the homelessness strategy forward in the right direction.


South Yorkshire Housing Association is a founding member of the Homes for Cathy group and offers safe and secure spaces for homeless people and families to live in.

Can do attitude helps Broadland rise to Next Steps challenge

In the third in our series of articles about the role of Homes for Cathy members in delivering the Government’s Next Steps Accommodation Programme, we spoke to Broadland Housing’s Executive Development Director Andrew Savage and Executive Director of Housing Catherine Little, to find out how they’re rising to the challenge to provide interim accommodation for homeless people in Norfolk.

What’s the homelessness picture in your local area?

Andrew:

Broadland provides more than 5,000 homes across Norfolk and north Suffolk, so we cover both urban and very rural areas.  As a city and major town in Norfolk, Norwich and King’s Lynn have always been very much at the sharp end of homelessness, with multiple pressing issues such as a large number of migrant homeless with no recourse to public funds.  However, since the pandemic hit, registered providers have realised that there is a homelessness issue right across the area now, not just in the larger settlements.  For example, we’ve seen increasing numbers of people rough sleeping in places like Great Yarmouth and towns in North Norfolk that aren’t normally associated with homelessness, such as Fakenham and North Walsham.  Consequently, there’s been a lot of pressure on local authorities to accommodate people at short notice, with no additional funds to do so. 

Tell us about the projects you are undertaking with NSAP funding…

Andrew:

We asked ourselves the question ‘where do we have critical mass?’ and the answer is Norwich, King’s Lynn and Great Yarmouth.  In Great Yarmouth, the local authority wanted to own their properties, as they are a stock holding authority.  So Broadland are providing development agency services to help the three new build developments the council are undertaking.  These when completed will provide circa 30, 50sqm one bedroomed self-contained apartments using modular construction.

In Norwich, we’re working with Norwich City Council to deliver three projects.  We’re buying 10 street flats to provide ex-offenders with a stable home and help them reintegrate into the community. This is using the city’s Right to Buy monies and Broadland capital.  We’re also purchasing an additional 10 flats, using Next Steps funding, on the open market which will be dedicated to Housing First tenants.  Finally, we’re building six one-bedroom modular flats in a new development intended for move-on accommodation.

In King’s Lynn, we have two projects underway using Next Steps funding in collaboration with the Borough Council of King’s Lynn and West Norfolk.  Again, we’re buying six flats on the open market as part of a Housing First project, and leasing ten one bedroom flats for move on.

Broadland Housing Group’s development director Andrew Savage

Did your NSAP bid include any revenue funding?

Catherine:

Yes, we have revenue funding to support our Housing First projects and also to support people in move-on accommodation.  It’s important that people who have experienced homelessness aren’t just given a home and expected to fend for themselves.  For the Housing First projects, we’ve commissioned support from specialist providers, who can provide the right expertise in this area.

What have been the key challenges around delivering on the Next Steps programme?

Andrew:

The main challenge has been that we already had our annual development programme in place, so we’re adding to a programme in a way that wasn’t planned.   It had to be a knee-jerk response because of the funding becoming available – it’s forced us to be reactive which isn’t always ideal in delivering new supply.  Despite this, we haven’t wanted to lower our ambitions on quality.  For example, we’ve done many modern methods of construction (MMC) projects in the past, so it’s not necessarily a new approach, but we’re using it for the right solution.  In terms of meeting the March deadline, there have been a few delays, particularly with the modular accommodation and the housing market supply ebbing and flowing through the various lockdowns however MHCLG and Housing England have been sensible where they can see we’re well advanced with plans.

Catherine:

MHCLG have been brilliant about what they want to achieve but, I agree, it’s not been particularly strategic.  I think we should be looking at a system change instead; unfortunately it feels like we’re a million miles away from that.  The idea of a ‘national asset’ is great, but moving people around is not true Housing First – it doesn’t allow people to put down roots. 

Catherine Little, Broadland’s executive director of housing

What learnings have you taken from the process?

Andrew:

I think in the future, it would be beneficial for the co-ordination to come from either Housing England or MHCLG, rather than both.  Looking ahead I personally feel, funding for years two and three needs to come out at the same time, so that we can plan accordingly.  It would be much better to deliver extra supply rather than partly buying from the existing market stock.  However, there’s always going to be a learning curve and ultimately this was a need in the sector that hadn’t been dealt with.  We now have an opportunity to help deliver what we can in the short term and hopefully people will see the merits in medium term programmes to deliver the ambition of long term national assets.

Catherine:

We’ve been able to build on existing relationships which has been great; fortunately there was already a good deal of trust between Broadland and our local authorities, which made us a natural partner.  We’ve worked more closely with other housing associations to make sure we’re co-ordinating, not competing in this area. The question now is ‘how do we continue to build on these positive relationships?’  From our point of view, it’s vital that we keep an open conversation going with both commissioners and strategic housing providers. 

It’s also vital not to underestimate the importance of the third sector, which has provided strong support across the whole of the county during the crisis.  We believe that if another provider can do something better, they should be the one doing it – no one agency needs to try to do everything.  The partnership approach has definitely broken down some of the barriers that may have existed in the past, which is wonderful.

What positives have you taken from the process?

Catherine:

We’re lucky to be working in an organisation with the leadership of a CEO (Michael Newey) who is passionate about the need to end homelessness and a Board who unanimously support what we’re trying to do.  Being a member of Homes for Cathy has certainly been instrumental in making that happen.

Andrew:

Being part of Homes for Cathy has also provided something for our development team to ‘sell’ to local authorities, allowing us to go in and talk to them about the need for more housing rather than temporary accommodation.  We’re able to say to local authorities ‘we’re here to support you’ and local councillors know that Broadland is fully committed.  Essentially it’s helped us cut through and sell our capability as a trusted partner to local authorities in the challenge to end homelessness.


One of the Homes for Cathy group’s founding members, Broadland Housing Association was formed in 1963 and built its first scheme, at Shipfield in Norwich, in 1967. Today it provides more than 5,000 quality homes across Norfolk and north Suffolk.