Tag Archives: covid-19

COVID-19: Homelessness, Rough Sleeping, the PRS

Submission from ‘Homes for Cathy Group’ to HCLG Select Committee inquiry

How effective has the support provided by MHCLG and other Government departments in addressing the impact of COVID-19 on those in the private rented sector, rough sleepers, and the homeless?

The Homes for Cathy group is made up of over 100 housing associations and housing charities/organisations who are committed to providing housing and support to homeless people and households and have developed nine Homes for Cathy commitments with the homeless charity, Crisis, which underpin our work.

This submission only relates to rough sleepers and homeless people.

The ‘Everyone In’ initiative has been a huge success in getting rough sleepers off the streets and in to temporary housing and the Government and the MHCLG must be congratulated.

Of course, it has required a massive effort from our members, from local government and from many other housing and support organisations to find accommodation and immediate support for the approximately 5,400 rough sleepers that were housed.

We now need to plan for how those 5,400 people will be permanently housed and supported and the key to this is capital funding to provide affordable housing and revenue funding to provide support.

What problems remain a current and immediate concern for these groups?

Clearly, the primary concern is for the long term future for those rough sleepers recently housed in temporary accommodation. We do not know when they will be asked to leave their current accommodation. There is no fixed ‘end date’ for lockdown. But individual hotels where many of the rough sleepers are housed will eventually want the rooms back.

Another concern, however, is the breakdown of many of the placements that were made. The Guardian has reported that 20% of those rehoused in Manchester are homeless once again, and our members are reporting similar figures in other parts of the country. South Yorkshire Housing Association in Sheffield found that many people rehoused have been targeted and “cuckooed” – typically by drug dealers and criminal groups. Providing the accommodation on its own is not sufficient. Many people need very intensive housing support, such as that provided by Housing First and similar schemes, and the consistent support of other public services such as mental health and drug and alcohol services.

Of course, the need to try to maintain ‘social distancing’ while providing support for the people in the temporary accommodation is a major challenge. Some clients are unwilling to fully cooperate putting staff and other clients at risk.

What might be the immediate post-lockdown impacts for these groups, and what action is needed to help with these?

Immediate action is needed to provide Government funding for the long term housing and support for the 5,400 rough sleepers people housed in temporary accommodation. Otherwise we will be back to square one and the Government’s targets on rough sleeping will not be met.

There is unlikely to be time to build new social/affordable homes from scratch so housing associations need capital funds from Government to:

  • Convert unsold shared ownership homes owned by housing associations to social/affordable rent
  • Convert shared ownership homes under construction and about to be handed over to housing associations to social/affordable rent
  • Convert unsold market sale properties owned by housing associations to social/affordable rent
  • Purchase properties on the open market including new, unsold homes from national and local housebuilders

The primary need will be for one bedroom self-contained flats. Ideally the funding will be sufficient for housing associations to charge social rents which will then reduce the housing benefit bill. The Homes for Cathy group is currently working to provide estimated costings for such a programme.

Homes for Cathy members already provide homelessness support services including Housing First.

It is essential that the housing provided to rough sleepers leaving the temporary accommodation comes with appropriate support services. Many of the rough sleepers have high support needs

Crisis estimate the cost of support for the estimated 5400 rough sleepers will be around £63,000,000 for 12 months and the Homes for Cathy group concurs with this estimate. Crisis estimate that 50% of the rough sleepers will require Housing First support, 30% will require Critical Time Intervention support and 20% will require floating support.

An early commitment from the Government to fund the supply of new social homes to house the 5,400 rough sleepers in temporary accommodation will allow housing associations to immediately gear up to convert tenures or purchase homes and be ready when the lock down ends.

Six steps that could help us transform the way we tackle homelessness

First published in Inside Housing, Comment 21/04/2020

BY DR LIGIA TEIXEIRA, CEO of Homeless Impact

There is a danger the response to the COVID-19 pandemic will ultimately amount to little more than rearranging the deckchairs on the Titanic when it comes to homelessness, writes Dr Lígia Teixeira. Here she sets out six suggestions for overhauling the system to deliver lasting change.

On April 14, 1912 —108 years ago last week— the RMS Titanic sank, and 1,500 lives were lost. As with the coronavirus pandemic today, the story was headline news when it happened.

Since the fateful night when the ship hit the iceberg, it has left a remarkable cultural legacy. “Rearranging deck chairs on the Titanic” being probably the most famous metaphor connected to any major disaster, and one that provides a useful thought experiment in relation to homelessness.

Today we sense that the coronavirus pandemic will transform the economy beyond all recognition and hit the poorest in society hardest, potentially pushing greater numbers of people than ever before into homelessness. The outbreak came at a time when governments and cities across the UK had committed to plans to end homelessness. History had already told us this was never going to be easy, but the task is about to get a lot harder.

In a field like homelessness, filled with age old habits and passions, but with a lack of clear, rigorous evidence, what can be done to steer clear of disaster?

In fact, what can be done to turn the crisis into an opportunity to transform the homelessness system and ensure we’re not just “rearranging the deck chairs”?

The story of the Titanic offers several concrete suggestions.

1 Question assumptions and cultivate imagination

The Titanic’s owners and her captain assumed that it could never sink. Their overconfidence led to poor decisions — such as removing an entire row of lifeboats just before she sailed for purely cosmetic reasons.

The ability to question assumptions may well be one of the most important habits to cultivate in homelessness today.

We should be asking ourselves, “Should the aim be to return to business as usual post-crisis, including helping people housed in hotels during the pandemic return to shelter-style accommodation? Or may this be a unique opportunity to try something better?”

Humility, asking the right questions, and using data and evidence to test prevailing assumptions is vital at a time like this.

We also need to be more creative.

For instance, the default way to address homelessness is still by providing emergency housing and services, even though evidence suggests that this is costly and ineffective.

It does not address the root cause of homelessness and people can become institutionalised and exposed to trauma or victimisation in the process.

You’d think we would have found alternatives by now. We haven’t, because we find it hard to believe that the systems we’ve created may be part of the problem or that anything better is even possible. We’ve lacked imagination, but there is nothing inevitable about this — we cannot change the past but we can change the future.

2 Go slow to go fast

The Titanic was travelling too quickly — 22 knots in an ice field. Had she been slower, she may well have missed the iceberg altogether.

In homelessness, we are often fixated on delivering solutions at pace. This is understandable given that lives can be at stake. But knowing when to slow down in order to go faster later may be just as important.

Are we making enough time to collect the data and evidence we need to make the right decisions? Are we stepping back often enough to understand what different subpopulations need? What do they want to accomplish? What are their goals? Are there ways to build the technology to handle their needs more effectively, while reducing evaluation costs?

3 Heed warnings and evidence

Ships nearby attempted to warn the Titanic, but the messages were ignored. Other signs were also missed such was the crew’s confidence that the journey would be a smooth one.

In the UK, a spike in homelessness levels seems likely within months unless major steps are taken.

Things have been moving in the right direction. But with the economy seemingly in free fall, it will be important for government and local areas across the UK to continue to act fast, with clarity, while also taking the long-term view.

We also need to use evidence and data to figure out what works for whom and what doesn’t, allowing us to reject the dangerous half-truths that often pass for wisdom. How else will we know whether we are doing the most good we can with the resources available?

4 Build better systems, as well as better lifeboats

To prevent homelessness at population level, requires complicated, system-wide solutions. We need to acknowledge that even our better services can never be more than lifeboats.

To create a better homelessness system you have to first understand how we came by the current one.

Since Victorian times, a homeless person could call upon the services of the Poor Law’s workhouse casual wards but also charities, such as the Salvation Army, which operated hostels, shelters and soup kitchens, as well as private entrepreneurs running lodging houses.

The modern homelessness system developed from there, more or less by accident.

By combining the intuitive and exploratory nature of person-centred design, with the leverage-minded and strategic nature of systems thinking, and improving the way data and evidence is generated to drive better outcomes, we can begin to shift the system.

Current evidence suggests that most homeless people need temporary low-support with resolving a recent housing loss and other significant life event, or with transitioning out of an institutional living environment.

They do not necessarily need an emergency housing stay. By reallocating resources towards prevention – including interventions that help mainstream services respond more effectively to people at risk – and more normalised housing environments, our approach to addressing homelessness will be more humane and effective.

We also know that to stop the flow of people into homelessness we need to address the larger housing affordability issues, and ensure welfare support and wages are adequate.

5 Communicate, communicate, communicate

Despite having state-of-the-art communication systems, the Titanic failed to effectively communicate with three nearby ships that actually could have rescued all of its passengers.

The government’s daily coronavirus updates have gone a long way towards setting out the official plan and the rationale behind the decisions being made.

Given the likely disproportionate impact on the homeless population it may be beneficial to double down on subject specific communications efforts at both national and local levels. In the absence of information, people will make it up.

Creating plenty of opportunities to let them talk and ask questions will make them feel better and help decision-makers gather and respond to feedback quickly.

6 Foster collective leadership

Lack of co-operation and collaboration resulted in greater loss of life when the Titanic sank.

While there seemed to be a ship relatively close by, the nearest ship responding to Titanic’s SOS distress signal was Carpathia, and she was more than four hours away.

We get so caught up in our daily work that we often forget to build powerful collaborative networks.

Yet collaboration and support across organisations and sectors is one of the best ways to help people experiencing homelessness both now and post crisis.

This will involve shifting focus from reactive responses to having more generative conversations about how we might co-create the future.

Building a new homelessness system is vital to achieve our ambitious goals, but it won’t be easy.

Tackling a tough complicated social issue like homelessness requires a willingness to question assumptions, discover new possibilities, and experiment to find out how to make the most good with existing resources.

But with collective leadership and a humble ‘what works’ mindset we can change course. In fact, the future of this particular ship depends on it.